Privacy Policy
NixSheets, Inc. ("NixSheets," "we," "our," or "us") respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, and disclose information when you access and use our SaaS platform (the "Platform").
1. Information We Collect
We collect and process the following types of information:
Account Information: When you register, we collect your name, email address, company details, and payment details.
Customer Data: Any data, information, or content you submit, upload, or provide to our Platform.
Communications: If you contact us for support, we collect your messages and other details related to your request.
Usage Data: We collect log data such as IP addresses, browser type, pages visited, time spent on pages, and interactions with our Platform.
Cookies & Tracking: We use cookies and similar tracking technologies to improve user experience and analytics.
We may receive data from third-party services used for authentication, billing, or integrations (e.g., payment processors, accounting software, etc.).
2. How We Use Your Information
We use the collected data to:
Provide, maintain, and improve our Platform and services;
Authenticate and manage user accounts;
Process payments and invoices;
Communicate service updates, security alerts, and marketing content (with opt-out options);
Analyze usage trends to enhance performance and user experience;
Prevent fraud, enforce our Terms, and ensure legal compliance.
3. How We Share Your Information
We do not sell personal data. However, we may share information with:
Service Providers: Third-party vendors who assist with hosting, analytics, payment processing, and customer support.
Legal Compliance: If required by law, such as responding to legal requests or enforcing agreements.
Aggregated Anonymous Data: We may share de-identified data for analytics and business purposes (as outlined in our Master SaaS Agreement).
4. Data Retention
We retain data as long as necessary to fulfill contractual obligations or legal requirements. Customer data is deleted 30 days after termination unless otherwise required by law.
5. Security Measures
We implement industry-standard security measures to protect user data. However, no system is entirely secure, and we encourage users to safeguard their credentials.
6. User Rights and Choices
Depending on your location, you may have rights to:
Access, update, or delete your personal information;
Opt-out of marketing communications;
Restrict or object to processing in certain circumstances.
7. Third-Party Services
Our Platform may integrate with third-party services. We are not responsible for the privacy practices of external providers. Refer to their respective policies.
8. California Consumer Privacy Act (CCPA) Compliance
For California residents:
We act as a "Service Provider" under CCPA.
We do not sell personal data.
You can request data access or deletion by contacting us.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated through our Platform or via email.
10. Contact Information
For any questions or requests regarding this Privacy Policy, contact us at:
NixSheets, Inc.
548 Market St
PMB 92632
San Francisco, California 94104-5401
support@nixsheets.com
